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A Central Station Dispatcher monitors signals from customer’s alarm systems?
A Central Station Dispatcher does not answer phone?
A Central Station Dispatcher maintains building security and monitors the security office command center (SOCC)?
A Central Station Dispatcher communicates effectively with internal and external customers.
A Central Station Dispatcher does not need good customer service skills?
A Central Station Dispatcher will be LOGICAL when dealing with the public; treat their request (s) as reasonable?
A Central Station Dispatcher will answer promptly within three rings, with an appropriate greeting (Such as: Hello, Officer Smith speaking, how may I help you?)
All people should be treated as INDIVIDUALS fairly, courteously, and professionally.
The correct minimum distance to evacuate personnel from a building suspected of containing a bomb is?
When using a fire extinguisher if you can remember the acronym PASS you can effectively fight a fire with an extinguisher. What does PASS stand for?